Pivot Point Challenges the Status Quo | Hair Love Retreat

August 13th, 2019



Ok babes… Pivot Point is the real MVP! Their mannequins are our go-to for our Hair Love Retreat event! They have been a leader in the hair education industry for over 55 years and their core is rooted in their people. They care about the quality of their products and facilities, their employees and their customers!

Hair Love Retreat Mannequin Work

So… Why should you #lookforthetag?

Pivot Point promises that their products are the best quality and are held to the highest standards, and it all starts in manufacturing. They not only care about the sources of their products, but how they are being made.


This is why you can find the SA8000 TAG on all of their hair manufactured products. The SA8000 certification solidifies their commitment to human rights by guarding against the use of child and forced labor, discrimination and unfair disciplinary practices, working hours and compensation. They promise that all of their mannequins are manufactured in facilities that abide by these ethical practices.


–Leo Passage (Founder of PivotPoint)

This is why they started the #LOOKFORTHETAG campaign. This campaign encourages anyone in the industry to abide by these standards! When you see the SA8000 tag on a mannequin, you are assured that the manufacturing facility meets high standards for working conditions.

Check out this video to learn more about the SA8000 Standard and the impact that it has on those people’s lives who are working for Pivot Point!

Hair Love Retreat Mannequin Work 3

So WHY does this all matter? WHY should you care?

We’re all here to support each other and Pivot Point has made it a goal to provide their employees with the best working conditions and the end users with the best product. What’s not to love?


Hair Love Retreat Mannequin Work 2


Pivot Point mannequins were used at several of our education classes at our Hair Love Retreat! They stole the show at our paint party, Laced Hair Extensions, and haircutting workshops!

We are SO grateful to have Pivot Point be apart of our tribe and for their passion in creating amazing products, all while maintaining the highest industry standards!

Thank you, thank you, THANK YOU, Pivot Point!

August 13, 2019 | Hair Love Retreat


Memo Exclusive: Pivot Point Promotes Rights

November 03rd, 2017

A leader in hair and beauty education for more than half a century, Pivot Point International is now a pioneer in a different field of education—creating awareness in the beauty industry about social accountability standards. The company’s campaign, “Look for the Tag,” launches November 2017, and is supported by a video detailing how purchasing decisions impact laborers’ working conditions globally.

Look for the Tag
Four years ago, Pivot Point took the initiative of acquiring SA8000 certification on all of its manufactured hair products. Established by Social Accountability International (SAI), SA8000 ensures Pivot Point mannequins are manufactured in a facility that:
• Guards against forced and child labor.
• Provides the workers with a healthy and safe working
• Respects the rights of workers to join unions.
• Practices zero tolerance for discrimination.

The “Look for the Tag” campaign encourages beauty professionals in all areas of the industry to make this type of certification a priority. When you see the SA8000 tag on a mannequin, you are assured that the manufacturing facility meets high standards for working conditions.

“As the saying goes, you don’t know what you don’t know,” says Pivot Point Chairman and CEO Robert Passage. “Pivot Point had a longstanding relationship with a manufacturer in China, and didn’t question the working conditions there until one of our customers asked us to sign an affidavit stating that we manufactured our mannequins in an ethical manner. At that time, we could not sign that statement. So we stalled all of our manufacturing while we investigated. Not long after, we were able to have all of our hair product manufacturing certified. When that customer audited us, we passed with flying colors and signed the affidavit.”

Right Way to do Business
The documentary video, which runs less than 15 minutes and will be posted at pivot-point.com and shown across the industry, shows footage from the plant where Pivot Point mannequins are produced.

“Our new facility is modern and comfortable,” adds Brandon Passage, Hair Product Manager. “When we visited, we could tell that the workers were happy and had a wonderful work/life balance.”

Industry Voices Speak Out
The video also presents interviews with industry leaders and top hairdressers who use Pivot Point mannequins. Sam Villa, Eden Sassoon, Christopher Dove, John Simpson and other top names give their reasons for making ethical working conditions a priority. Villa also asks a question that others may be thinking: Why not manufacture hair mannequins in the United States?

“We’ve been trying to produce the very best mannequins in the market for the past 50 years,” Robert Passage explains. “Our mannequins are all produced by hand—the hairs implanted one at a time. A mannequin can take many hours to produce.”

In other words, the cost to produce mannequins in the U.S. would be prohibitive to stylists being able to use them.

Getting Certified
That level of labor was among the reasons Pivot Point chose SAI for the certification process.

“When any product is labor-intensive and a company is using offshore labor, SAI is a great place to start because it’s focused on the workforce,” Passage says. “As an industry leader, we continue to work hard to make ethical business decisions. Our moral compass must continually guide decision-making, including our commitment to operate ethically and lead with integrity. I encourage all manufacturers to look into certification, because it’s the right thing to do.”

November 3, 2017 | Modern Salon


Sponsor Spotlight: Pivot Point’s “Look for the Tag” Campaign

November 01st, 2017

MODERN SALON’s Healthy Hairdresser is a year-round program to encourage salon professionals to take care of themselves in body, spirit and business and is supported by generous sponsors: Beauty Changes Lives, Cosmetologists Chicago/America’s Beauty Show, CosmoProf, Matrix, Malibu C, Obliphica Professional, Pivot Point, Smart Step, Sola Salon Studios, Sport Clips and Ulta Beauty.

This November, Healthy Hairdresser sponsor Pivot Point International launches “Look for the Tag,” a campaign to raise awareness about human rights and the company’s commitment to social accountability standards.

The initiative encourages salon professionals to look for the special SA8000 certification tag on Pivot Point mannequins and to watch a documentary featuring footage from the company’s manufacturing facility in China along with interviews of salon industry leaders Sam Villa, Eden SassoonNick Stenson, Christopher Dove, John Simpson and others discussing what human rights mean to them.

The SA8000 tag indicates compliance with international labor integrity standards established by Social Accountability International (SAI), ensuring that Pivot Point mannequins are manufactured in a facility that:

• Guards against forced and child labor
• Provides the workers with a healthy and safe working environment
• Respects the rights of workers to join unions
• Practices zero tolerance for discrimination

“The SA8000 certification affords our partners the confidence that our educational hair goods are produced in sanctioned conditions,” says Chairman and CEO Robert Passage. “My father, Leo Passage, who founded Pivot Point, often said, ‘People are at the core of our business.’ Our moral compass must continually guide decision-making, including our commitment to lead with integrity.”

Also appearing in the video is Leila Janah, founder of Samasource, a social enterprise that helps people lift themselves out of poverty through digital work. “I believe that the best way to change the world happens long before you think about donating to charity,” Janah says. “It happens when you make your decision as a purchaser.”

Salon pros can look for the video in November at pivotpointshop.com and modernsalon.com, then look for the tag, and let clients and colleagues know you, too, care about workers’ rights.

November 1, 2017 | Modern Salon

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